M7Scents Perfumes Shop - Terms & Conditions
Terms and Conditions
Last Updated: 8/30/2025
Welcome to M7Scents
By accessing and using M7Scents Perfumes Shop's services, website, or purchasing our products, you agree to be bound by these Terms and Conditions. Please read them carefully before making any purchase or using our services.
1. General Terms
1.1 Acceptance of Terms
These terms constitute a legally binding agreement between you and M7Scents Perfumes Shop. By using our services, you confirm that you are at least 18 years old or have parental consent.
1.2 Business Information
- • Business Name: M7Scents Perfumes Shop
- • Contact: +254729308456
- • Location: Kenya
- • Business Type: Retail Perfume and Fragrance Store
2. Products and Services
2.1 Product Information
We strive to provide accurate product descriptions, prices, and availability information. However:
- • Product colors may vary slightly due to screen settings
- • Fragrance descriptions are subjective and may vary between individuals
- • We reserve the right to correct pricing errors
- • Product availability is subject to stock levels
2.2 Authenticity Guarantee
All perfumes sold at M7Scents are guaranteed authentic. We source our products from authorized distributors and stand behind the quality and authenticity of every item.
3. Ordering and Payment
3.1 Order Process
- • Orders can be placed in-store or via phone (+254729308456)
- • All orders are subject to product availability
- • We reserve the right to refuse or cancel orders
- • Order confirmation will be provided upon payment
3.2 Payment Methods
- • Cash payments (in-store)
- • M-Pesa mobile money
- • Bank transfers (for bulk orders)
- • All prices are in Kenyan Shillings (KSH)
3.3 Pricing
All prices include applicable taxes. Delivery charges may apply for orders outside our standard delivery area. We reserve the right to change prices without notice.
4. Delivery and Collection
4.1 Delivery Terms
- • Delivery times are estimates and not guaranteed
- • Delivery charges vary by location
- • Risk of loss transfers upon delivery or collection
- • Signature may be required for delivery
4.2 Collection
Items can be collected from our store during business hours. Please bring your order confirmation and valid ID for collection.
5. Returns and Exchanges
Our return and exchange policy is governed by our separate Return Policy document. Key points include:
- • 14-day return period for unopened items
- • Original packaging and receipt required
- • Hygiene restrictions apply to opened perfumes
- • Full refund or exchange options available
6. Customer Responsibilities
6.1 Age Requirements
Customers must be 18 years or older to make purchases, or have parental/guardian consent.
6.2 Product Use
- • Use products as intended by manufacturer
- • Check for allergies before use
- • Store products properly to maintain quality
- • Report any adverse reactions immediately
7. Limitations of Liability
7.1 Product Liability
M7Scents is not liable for allergic reactions, skin irritation, or other adverse reactions to perfumes. Customers are responsible for testing products and checking ingredients for known allergens.
7.2 Maximum Liability
Our liability for any claim shall not exceed the purchase price of the specific product involved.
8. Privacy and Data Protection
8.1 Information Collection
We collect customer information necessary for order processing, delivery, and customer service. This includes contact details and purchase history.
8.2 Information Use
- • Processing orders and payments
- • Providing customer service
- • Sending order updates and notifications
- • Marketing communications (with consent)
9. Intellectual Property
All brand names, trademarks, and product names are the property of their respective owners. M7Scents respects all intellectual property rights and operates as an authorized retailer.
10. Governing Law
These terms are governed by the laws of Kenya. Any disputes will be resolved through Kenyan courts or through alternative dispute resolution methods.
11. Changes to Terms
M7Scents reserves the right to modify these terms at any time. Changes will be effective immediately upon posting. Continued use of our services constitutes acceptance of modified terms.
12. Contact Information
For questions about these Terms and Conditions or any of our services, please contact us:
M7Scents Perfumes Shop
Phone: +254729308456
Business Hours: Monday - Saturday, 9:00 AM - 7:00 PM
Email Support: Available via phone during business hours
✓ Your Agreement
By making a purchase or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.